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Product

WhatsApp Automation Platform

WhatsApp-based automation for customer communication, notifications and business workflows.

Practical technology designed around business workflows, operational requirements and the needs of the teams using it.

01

Business focused

02

Structured workflows

03

Scalable technology

WhatsApp Automation Platform product image

The Business Need

The problem

Businesses often need faster and more structured ways to communicate with customers and automate repetitive communication tasks.

The Approach

The solution

A WhatsApp automation platform can connect business workflows with supported WhatsApp communication processes.

Capabilities

Product features

Core capabilities can be structured around the operational requirements of the product.

01

WhatsApp communication workflows

02

Automated notifications

03

Message templates

04

Lead communication

05

Customer communication

06

API integrations

Workflow

How the product works

A structured workflow helps organizations move from setup to everyday operation in a clear sequence.

1

Define communication workflow

2

Configure templates

3

Connect business systems

4

Trigger communication

5

Track communication activity

Business Value

Designed around practical outcomes.

01

Structured customer communication

02

Reduced repetitive messaging

03

Connected business workflows

04

Faster communication processes

Industries

Where it can fit

Retail
Education
Healthcare
Professional Services
Small & Medium Businesses

Integrations

Connect with your technology ecosystem.

CRM systems
Lead management systems
Business software
Custom APIs

Security

Built with controlled access and structured data management.

Controlled API access
Secure credential handling
Structured communication records

Explore Further

Want to discuss this product?

Talk to the Sohan Soft Tech team about your requirements, workflow and possible implementation approach.

FAQ

Frequently asked questions

Can WhatsApp workflows be connected to business software?+
Custom API integrations can be planned based on the business system and supported communication APIs.
Can customer communication be automated?+
Supported communication workflows can be automated according to defined business requirements.